FAQS

Track your order by logging into your account and visiting the “Order History” section. You’ll find a tracking number and a link to monitor your shipment.

We accept various payment methods including credit/debit cards, PayPal, and local payment options in Nigeria and Europe. For a complete list, please visit our Payment Methods page.

To return an item, visit our Returns page and follow the instructions. Ensure the item is in its original condition and packaging. Note: Return policies may vary between Nigeria and Europe.

Changes cannot be made once an order is placed. However, you can cancel your order within 30 minutes by contacting our customer service team.

Yes, we offer shipping both within Nigeria and across Europe. Shipping costs and delivery times vary by location. For more details, please check our Shipping Information page.

Contact our customer support team through the Contact Us page. We offer support via email, phone, and live chat for both Nigeria and Europe.

Many of our products come with a warranty. Check the product details on the item’s page or contact customer support for specific warranty information.

Enter your discount code at checkout in the “Promo Code” field. The discount will be applied to your total order amount.

If you receive a damaged item, contact our customer support team immediately with your order number and photos of the damage. We will arrange a replacement or refund.

To create an account, click on the “Sign Up” button at the top of our website and fill in the required information. Once registered, you can manage your orders and save payment details.